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Ticket resolver

Answers routine questions from your help center and order data.

  • Runs: Always on
  • Used by: Support, Mid-market
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How it works

What this agent does, step by step

  1. TriggerAlways on
  2. ReadZendesk
  3. AgentAnswers routine questions from your help center and order data.
  4. ResultNotion

Inputs and outputs

What goes in, what comes out

Inputs

Records and messages from Zendesk.

Outputs

Updates, drafts, and notes in Notion.

Tools required

Read Tessellate’s story
“During Black Friday our queue used to explode. This year agents resolved the routine tickets in minutes and our team handled the hard ones.”
Lukas BrandtHead of Customer Experience, Tessellate

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