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Refund assistant

Prepares refunds and credits for one-click approval.

  • Runs: Approval required
  • Used by: Support
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How it works

What this agent does, step by step

  1. TriggerA new record arrives
  2. ReadStripe
  3. AgentPrepares refunds and credits for one-click approval.
  4. ApprovalA person reviews and approves before anything goes out
  5. ResultZendesk

Inputs and outputs

What goes in, what comes out

Inputs

Records and messages from Stripe.

Outputs

Updates, drafts, and notes in Zendesk.

Tools required

Read Tessellate’s story
“During Black Friday our queue used to explode. This year agents resolved the routine tickets in minutes and our team handled the hard ones.”
Lukas BrandtHead of Customer Experience, Tessellate

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