Terms of Service
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Contents
These Terms of Service (“Terms”) govern your access to and use of the Agento platform, website, and related services (the “Service”). By creating an account or using the Service, you agree to these Terms on behalf of yourself or the organization you represent.
Your account
You must provide accurate information when you create an account and keep it up to date. You are responsible for all activity under your account and for keeping your credentials secure. Tell us right away at security@example.com if you suspect unauthorized access.
Using the Service
You may use the Service only in line with these Terms, our Acceptable Use Policy, and applicable law. You are responsible for the instructions you give agents, the apps you connect, and the actions you allow agents to take on your behalf.
- Review agent output before relying on it for important decisions.
- Keep approvals turned on for actions that are hard to undo.
- Do not use the Service to build a competing product.
Your content
You keep all rights to the content you put into the Service (“Customer Content”). You grant us a limited license to host, process, and display Customer Content only to provide and improve the Service for you. We do not use Customer Content to train models.
Fees and payment
Paid plans are billed in advance on a monthly or yearly basis, and usage beyond your plan is billed in arrears. Fees are non-refundable except where required by law. We may change prices with at least 30 days’ notice before your next billing period.
Confidentiality and security
Each party will protect the other’s confidential information with at least reasonable care. Our security practices are described on our Security page and in our Data Processing Agreement.
Termination
You may cancel at any time from your workspace settings. We may suspend or end access if you materially breach these Terms and do not fix the breach within 30 days of notice. After termination, you can export your data for 30 days.
Liability
To the extent permitted by law, neither party is liable for indirect or consequential damages, and each party’s total liability is limited to the fees paid in the twelve months before the claim.
Changes to these Terms
We may update these Terms from time to time. If a change is material, we will notify you at least 30 days before it takes effect.
Contact
Questions about these Terms? Email legal@example.com.