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Trust center

Security you can verify

How we protect your data, what we are certified for, and how to see every action your agents take.

Compliance

Independently audited

  • SOC 2Type II

    Audited yearly by an independent firm across security, availability, and confidentiality.

  • ISO27001

    Certified information security management, covering people, process, and technology.

  • GDPRCompliant

    A signed DPA, EU data residency, and tools to handle data subject requests.

  • HIPAAReady

    A BAA is available on Enterprise for teams handling protected health information.

Access control

Every agent gets only what it needs

Scope each agent to specific apps and actions. Anything sensitive waits for a person.

  • Per-agent scopes for every connected app
  • Approvals for sending, paying, and deleting
  • Agents inherit the access of the person they act for
Agent permissions
AgentCRMEmailBillingDocs
Revenue researcherSalesWriteApprovalNo accessRead
Support resolverSupportReadApprovalApprovalRead
Invoice matcherFinanceNo accessReadWriteRead
Campaign writerMarketingReadApprovalNo accessWrite

Your data

Your data stays yours

  • Encrypted everywhere

    AES-256 at rest and TLS 1.3 in transit, with keys managed in a dedicated KMS.

  • Never used for training

    Your prompts, files, and outputs are never used to train models, ours or anyone else’s.

  • Choose your region

    Keep data in the US or EU, with retention periods you control.

Sub-processors

Who we work with

The third parties that process data on our behalf, and why.

ProviderPurposeLocation
Amazon Web ServicesCloud hosting and storageUS, EU
AnthropicLanguage model inferenceUS
CloudflareNetwork security and CDNGlobal
StripePayment processingUS
PostmarkTransactional emailUS
DatadogMonitoring and loggingUS, EU

Security FAQ

Security, answered

The questions security teams ask us most.

Is our data used to train AI models?
No. Your data is never used to train models. Our model providers are contractually barred from training on it or retaining it.
Where is our data stored?
In AWS data centers in the US or the EU, depending on the region you choose. Enterprise plans can pin data to a single region.
Can we limit what agents can access?
Yes. Every agent has its own scoped permissions, and agents only see what the person they act for is allowed to see.
How do approvals work?
You choose which actions need a human. Those steps pause and wait for approval in Agento, Slack, or email, with full context attached.
Do you support SSO and SCIM?
SAML SSO is available on Growth and Enterprise. SCIM provisioning and custom roles are available on Enterprise.

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