Agento + Zendesk
Triage, answer, and route tickets with full customer context.
Use cases
What you can automate with Zendesk
- 01
Resolve tickets
Answer routine questions from your help center.
- 02
Triage
Tag, prioritise, and route every new ticket.
- 03
Hand off
Escalate with a summary and suggested reply.
Setup
Connected in two minutes
- 1Connect your accountSign in with OAuth. Agento never sees your password.
- 2Choose what agents can accessPick the records and actions each agent may use.
- 3Add it to an agentStart from a template or describe the job in plain language.
PermissionsZendesk- Read tickets and users
- Add internal notes
- Reply to customersapproval optional
Each agent gets its own scope. You can narrow or revoke access at any time, and every action is logged. Actions marked "approval required" always wait for a person.
More integrations
Works well together
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PopularGmailCommunicationRead, triage, and draft emails from any inbox you connect.
PopularNotionProductivityUse your docs as knowledge, and keep pages and databases current.
Connect your stack in minutes
Start free for 14 days. No credit card required.