Real time
Issue triager
Labels, deduplicates, and routes new issues.
Engineering
Engineering
Triage new issues automatically
Every new issue is labelled, deduplicated, enriched with context, and routed to the right owner.
- saved per engineer each week
- 1 day
- triaged automatically
- 80%
- faster answers
- 3×
The problem
Why teams automate this
An engineer loses a day each week sorting the backlog, and duplicates slip through.
The run
One run, step by step
TriggerIssue opened in GitHub
- 1Read the issue
Title, body, and reporter.1s - 2Label and dedupeTags it and links duplicates.4s
- 3Add contextRelated code and recent changes.10s
- 4Route to owner
Notifies the right engineer.1s
Tools used
- GitHub
- Discord
Linear
Template
Start from this template
Everything in this use case is ready to go as a template. Connect your apps and adjust it in plain language.
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Read Brightforge’s story“Security reviews were the slowest part of every enterprise deal. Agento drafts the answers from our own policies, and our team just signs off.”
Omar HaddadDirector of Security Operations, BrightforgeMore use cases
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