Sofia Lind

Customer Success Lead

Sofia helps teams launch their first agents and writes about what works in the real world.

3 posts

Guides
Aug 28, 20261 min read
How to launch your first agent in a day
A practical checklist for picking the right first workflow, writing instructions, and going live with confidence.
Sofia LindCustomer Success Lead
Customers
Jul 2, 20261 min read
How Veloria tripled qualified pipeline with one research agent
Twelve SDRs, one agent, and three months. A look at what changed and what the team would do differently.
Sofia LindCustomer Success Lead
Guides
Jun 4, 20261 min read
Five lessons from running support agents through Black Friday
What we learned helping e-commerce teams handle 4× their normal ticket volume without hiring.
Sofia LindCustomer Success Lead

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How to launch your first agent in a day